FAQ

Welcome to the FAQ page of Derazin.com. Here, we have compiled answers to some of the most common questions asked by our valued customers. If you have any additional inquiries or need further assistance, please feel free to contact our customer support team.

A: Creating an account on Derazin.com is easy. Simply click on the “Sign Up” button located at the top right corner of our website. Fill in the required information, and you’ll be ready to start exploring our platform and placing orders.

A: Derazin.com offers a wide range of wholesale products across various categories. From electronics, fashion, and beauty to home appliances and much more, you’ll find an extensive selection of over 7 million products from 1000+ trusted brands.

A: To search for products on Derazin.com, you can use the search bar located at the top of our website. Enter keywords related to the product you’re looking for, and our search engine will display relevant results. You can also use our filters to narrow down your search by category, brand, price range, and more.

A: Placing an order on Derazin.com is simple. Once you’ve found the product(s) you want to purchase, select the desired quantity and click on the “Add to Cart” button. Review the items in your cart, proceed to checkout, and follow the prompts to complete your order.

A: We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. During the checkout process, you’ll be able to select your preferred payment method. Please note that availability may vary depending on your location.

A: Shipping times can vary depending on the shipping method and your location. For domestic orders within Turkey, standard shipping generally takes 2-5 business days, while express shipping takes 1-3 business days. International shipping times range from 7-15 business days for standard shipping and 3-7 business days for express shipping.

A: Yes, you can track your order on Derazin.com. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier’s website.

A: Our customer support team is here to assist you. You can reach us by email at support@derazin.com 

We hope this FAQ section has addressed some of your questions. If you need further assistance, please don't hesitate to reach out to us. We are dedicated to providing excellent customer service and ensuring your experience on Derazin.com is seamless and enjoyable.